FAQ: mobile app development & Website Design and SEO

 Web Design FAQ's

1. How long does it usually take to build a mobile app development & Website and take it live?

It depends on a couple of things:

How quickly you can get us the materials we need

How many projects are ahead of yours in our queue

We try to complete the rough draft of your home page within 5 business days of the time we get all the materials from you. From there, it depends on how quickly we all agree that the home page looks great. Once that page is done, the rest of the site is relatively easy to fill out.

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We strive to complete most mobile app development & Websites within one month, including the on page SEO.

2. What can I expect once I sign up?

You will immediately receive a series of emails that you’ll want to open. One of the emails will have a 35 minute video you’ll want to watch that will guide you step-by-step on the materials you’ll need to compile for us to start working on your mobile app development & Website. The other emails will be about signing up for hosting, email marketing services, and other details.

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Once we receive the materials for the home page, it generally takes 5-7 business days to create the rough draft of the home page.

3. Who owns the mobile app development & Website and has control over the content?

You do-- it is 100% your mobile app development & Website.

4. Can I add my own content to the mobile app development & Website or do I need you guys to do that?

Unless you know HTML coding, you’ll need to have a web designer make changes or updates to the site. You can have us install a wordpress blog which will enable you to post new articles and content by yourself very easily. Otherwise, we recommend that you send us all content in one email.

We will generally make the updates within 4-5 business days. Depending on how involved they are, we may not even charge for this. If we do, it is $65 per hour and we can normally get your requests completed within one hour… unless we are talking about changing the design or adding a ton of new pages.

5. What is your refund policy?

If you pre-pay for the mobile app development & Website, you have 15 days to request a refund. If you are on a payment plan, you have 15 days to request a refund for the first installment. After this period, there are no refunds unless you are dissatisfied with the quality of the home page we have built for you. We will basically keep working on the home page until you are happy (almost always we can nail it within 3 attempts).

6. If I have to do the 12 month payment plan, does that mean my site won’t go live until it’s paid off?

No, we will still build your mobile app development & Website and take it live as quickly as possible. It’s just that you will have a longer period of time to pay it off.

7. Who hosts the site?

We recommend blue host. We do not host your site.

8. Do I have to sign a contract?

No, but if you are on a payment plan and your monthly charge does not go through, we request that you rectify this on your own as quickly as possible. If we do not hear from you within 3 business days from the time your payment is declined, we reserve the right to bill you for the full amount owed that will be due immediately.

9. Do I have to set up email marketing on my mobile app development & Website?

No, it is your choice, but it is highly recommended. You’ll notice that very few health practitioners implement this, but it truly is one of the most important features of your mobile app development & Website.

10. Can you build my whole site in wordpress? What are the pros and cons of doing this?

Yes, we can build your whole mobile app development & Website in wordpress. The cost is the same. The pros are that blogs are sometimes considered more search engine friendly than regular HTML mobile app development & Websites. We have seen both work equally well. You also get full control over the content on your blog, so you can easily add new posts/articles or modify existing content. Wordpress is also more equipped to integrate with social media mobile app development & Websites. The ability to install various plugins can also enhance the performance of the mobile app development & Website. There aren't necessarily cons to using wordpress, but we have noticed that the aesthetic and formatting elements of wordpress blogs generally aren't quite on the same level as HTML mobile app development & Websites. The best of both worlds is to have us build you an HTML site, then install a one page wordpress blog into your site so you can add new content without using a web designer and get all the SEO benefits.

11. What if I already have a mobile app development & Website but I want it to be redesigned? Do I need to sign up for the whole web package?

You’ll want to sign up for a free 20 minute web consult with Kevin to have him look at your site or just fill out the form there and leave your domain name so he can look at it, then send his suggestions via email. Most of the time, we do have to rebuild the mobile app development & Website from scratch. It just depends on what you want and what we think will be most beneficial from a marketing perspective.

12. I want to add an online shopping cart to my mobile app development & Website. Can you do this for me?

Yes, but it is an extra charge of $65 per hour until it is completed. Depending on how extensive the shopping cart is, this generally takes us between 1-3 hours of additional work.

13. What service should I use for email marketing and for a shopping cart?

We highly recommend 2 services:

AWEBER - if you don’t plan on selling products on your mobile app development & Website.

1shoppingcart - if you want to have an all-in-one email marketing and shopping cart system.

14. Does it cost extra to add youtube videos to my mobile app development & Website?

No, we include this in the basic package

15. What are the additional expenses I can expect on top of the basic web package?

Hosting - generally around $6.95 per month.

Email marketing - generally around $20 per month

16. Can you guarantee that I will get a certain number of patients/clients from my mobile app development & Website?

No, we can not guarantee any kind of specific result from your mobile app development & Website as this is beyond our control. What we can do is build you a site with all the necessary elements for success based on what we have seen work in the past.

17. How much help will I get on the copy for my mobile app development & Website? Do I have to do all the writing myself?

It is up to each client to send us the content for their mobile app development & Website. We do not do any of the writing on our end. If you request it, Kevin will review the copy for your home page to make sure it is written effectively. If you're an acupuncturist, you are allowed to borrow heavily from Kevin's mobile app development & Website to make the writing as easy as possible. If you want Kevin to write the copy for any of your pages, he can do this for an extra fee. When you sign up for the package, you will get a training video that lays out how to craft the copy for your home page.

Search Engine Optimization FAQ's

1. How do I know whether I need basic or advanced SEO?

Everyone needs at least basic SEO on their site. You would benefit from advanced SEO if you practice in a competitive area--like a big city where there are a lot of practitioners competing for online space. Otherwise it will be very difficult--if not impossible-- to get on the first page of Google.

2. Do you guarantee that you’ll get my practice on the first page of Google?

Unfortunately we can not guarantee first page Google results. What we can guarantee is that we will do everything within our power to make this happen. We are optimizing your chances (this is why it’s called search engine optimization instead of search engine guarantee).

After 3 months of SEO, we will assess your rankings and give you an honest evaluation of where to go from there. If you practice in a highly competitive market, we may need to do 1-2 more months of link building.

As a side note, be wary of companies that guarantee first page results. They are often using black hat techniques that can get you in trouble.

If you are doing the web package or you have signed up for our basic SEO services, you will likely get high Google rankings if you practice in an area without much online competition. Otherwise, you will likely need to sign up for advanced SEO to optimize your chances for high rankings.

3. How exactly does link building work as part of the advanced SEO process?

Our article writer who will write 5 articles per week on content related to your primary modality. We will then submit this content to social sites like Squidoo, Hubpages, and Ning, along with various social bookmarking sites.

We will also submit 1 article per week through several hundred article directories, creating unique variations of that article for each directory. The articles will contain hyperlinks with the main keywords we are competing for to boost your rankings.

4. Is there a maintenance program for the advanced SEO ? Is this necessary?

If you practice in a highly competitive area, then you’ll likely need to do some ongoing SEO to maintain high rankings. We will discuss your situation at the 3 month point of the advanced SEO process to discuss what the next step is, if any.